{"id":118,"date":"2026-03-31T01:58:30","date_gmt":"2026-03-31T01:58:30","guid":{"rendered":"https:\/\/herjoy2026.kracmedia.com\/faq\/"},"modified":"2026-04-20T22:44:50","modified_gmt":"2026-04-20T22:44:50","slug":"faq2","status":"publish","type":"page","link":"https:\/\/herjoytelesante.ca\/fr\/faq2\/","title":{"rendered":"FAQ2"},"content":{"rendered":"
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FAQ<\/h6>\t\t\t\t<\/div>\n\t\t\t\t
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Foire aux questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Tout ce que vous devez savoir sur HerJoy T\u00e9l\u00e9sant\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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TELEHEALTH<\/h6>\t\t\t\t<\/div>\n\t\t\t\t
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Telehealth Services<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWho can use HerJoy Telesante & Services?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
Our services are available to anyone in Quebec with non-urgent healthcare needs, including individuals without a family doctor or those in remote areas.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow secure is my data?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
We use advanced, secure software to ensure your personal and medical information is fully protected and compliant with Health Canada standards.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat services are available through telehealth?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
We provide assessments, prescription renewals, referrals, and follow-ups for non-urgent healthcare needs. Mental health services are also a key focus.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs bilingual support available?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
Yes, our platform and services are offered in both English and French to cater to Quebec’s diverse population.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I still book an appointment even if I have chest pain or shortness of breath?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
No. If you have shortness of breath or chest pain, call 911 or go to the emergency immediately. These conditions are considered life-threatening and need immediate attention in a hospital setting.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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HOME CARE<\/h6>\t\t\t\t<\/div>\n\t\t\t\t
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Home Care Services<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat home care services do you offer?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
We offer blood draw services and nursing consultations in the comfort of your home. Our qualified nurses come to you, eliminating the need to travel to a clinic.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere are home care services available?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
Currently, our home care services are available in the Greater Montreal area. We are actively working on expanding coverage to other regions in Quebec.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I book a home care appointment?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
You can book a home care appointment through our website or by calling us at (514) 701-3174. Our team will schedule a convenient time for the nurse to visit you.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre home care services covered by insurance?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
Many insurance plans cover nursing services. We provide official receipts that you can submit to your insurance provider for reimbursement. Contact your insurer for specific coverage details.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Pr\u00eat \u00e0 prendre le contr\u00f4le de votre sant\u00e9 ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Prenez votre rendez-vous virtuel aujourd'hui et d\u00e9couvrez des services de sant\u00e9 qui s'adaptent \u00e0 votre vie.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRendez-vous<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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(514) 701-3174<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

FAQ Frequently Asked Questions Everything you need to know about HerJoy Telesante. TELEHEALTH Telehealth Services Who can use HerJoy Telesante & Services? Our services are available to anyone in Quebec with non-urgent healthcare needs, including individuals without a family doctor or those in remote areas. How secure is my data? We use advanced, secure software […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-118","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/herjoytelesante.ca\/fr\/wp-json\/wp\/v2\/pages\/118","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/herjoytelesante.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/herjoytelesante.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/herjoytelesante.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/herjoytelesante.ca\/fr\/wp-json\/wp\/v2\/comments?post=118"}],"version-history":[{"count":7,"href":"https:\/\/herjoytelesante.ca\/fr\/wp-json\/wp\/v2\/pages\/118\/revisions"}],"predecessor-version":[{"id":15464,"href":"https:\/\/herjoytelesante.ca\/fr\/wp-json\/wp\/v2\/pages\/118\/revisions\/15464"}],"wp:attachment":[{"href":"https:\/\/herjoytelesante.ca\/fr\/wp-json\/wp\/v2\/media?parent=118"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}