Is Private Virtual Care Covered by Insurance in Quebec?
Private virtual care in Quebec is becoming increasingly popular, especially for patients with private insurance coverage. More Quebecers are now using telehealth services for prescription renewals, mental health consultations, ADHD assessments, and general medical care — often with partial or full reimbursement through their insurance plan.
As wait times in the public healthcare system continue to increase, private virtual clinics offer faster access to licensed healthcare professionals from the comfort of home.
What Is Private Virtual Care in Quebec?
Private telehealth clinics in Quebec operate outside the public RAMQ system and charge consultation fees directly to patients. In exchange, patients benefit from significantly faster access to care — often within 24 to 48 hours.
Private virtual clinics commonly provide:
- Virtual medical consultations
- Prescription renewals
- Mental health consultations
- ADHD assessments
- Medical notes for work or school
- Follow-up consultations
Private Virtual Care vs Public Telehealth in Quebec
| Public Telehealth (RAMQ) | Private Virtual Care |
|---|---|
| Requires access to the public healthcare network | Direct online access without a family doctor |
| Longer wait times | Faster appointments |
| Limited appointment availability | Same-day or next-day appointments |
| Limited service flexibility | General medical and mental health services |
| No reimbursement receipt required | Detailed insurance receipts provided |
How Private Insurance Covers Telehealth in Quebec
Many private insurance plans in Canada now include reimbursement for virtual healthcare services.
Depending on your plan, telehealth visits may fall under:
- Medical consultations
- Mental health services
- Psychotherapy benefits
- Virtual care or telemedicine coverage
- Extended healthcare benefits
Coverage varies depending on your insurer and your plan.
Major Insurance Providers That May Cover Virtual Care
- Sun Life
- Canada Life
- Manulife
- Desjardins
- Green Shield Canada
- Beneva
Insurance Receipts for Virtual Care
Legitimate private telehealth clinics in Quebec provide detailed professional receipts that patients can submit to their insurer for reimbursement.
A standard receipt usually includes:
- Practitioner’s full name
- Professional licence number
- Date of service
- Consultation type
- Amount paid
How to Submit a Telehealth Insurance Claim
- Book an appointment with a licensed virtual clinic.
- Pay for the consultation.
- Receive your professional receipt.
- Upload the receipt through your insurer’s portal or app.
- Wait for reimbursement according to your plan.
What Virtual Care Services Are Often Covered?
Prescription Renewals
Virtual clinics may renew ongoing prescriptions after a clinical consultation when medically appropriate.
Mental Health Consultations
Many insurance plans provide reimbursement for virtual mental health support and therapy-related services.
ADHD Assessments
Some private insurance plans may partially reimburse ADHD evaluations and follow-up care.
Medical Notes and Follow-Ups
Virtual clinics can often provide medical notes, follow-up appointments, and ongoing non-urgent care.
Who Benefits Most from Private Virtual Care?
- Individuals without a family doctor
- Professionals with employer insurance plans
- Patients needing prescription renewals
- Adults seeking ADHD evaluations
- People looking for mental health support
- Busy parents and professionals
How HerJoy Télésanté Supports Patients
HerJoy Télésanté is a Quebec-based private virtual clinic offering online medical and mental health services across Quebec.
Services include:
- Virtual medical consultations
- Prescription renewals
- Medical notes
- Mental health consultations
- ADHD assessments
- Follow-up appointments
Detailed receipts are provided after every consultation to help simplify insurance reimbursement.
Looking for Fast Access to Online Medical Care in Quebec?
HerJoy Télésanté offers bilingual virtual healthcare services across Quebec, including prescription renewals, mental health consultations, ADHD assessments, and follow-up care.
Book your virtual consultation online today.
Frequently Asked Questions
Is virtual care covered by RAMQ in Quebec?
RAMQ generally does not cover visits to private telehealth clinics.
Will my private insurance reimburse telehealth visits?
Many private insurance plans in Canada now reimburse virtual medical consultations and mental health services.
What information appears on a telehealth receipt?
Receipts usually include the practitioner’s name, licence number, date of service, consultation type, and amount paid.
Can prescriptions from telehealth visits be covered?
Yes. Medication coverage is handled separately through RAMQ drug coverage or private drug insurance.
How quickly can I get an appointment?
Many private virtual clinics can offer appointments the same day or within 24 to 48 hours.
Is virtual care safe and confidential?
Yes. Licensed telehealth clinics in Quebec must comply with strict privacy and confidentiality standards.